This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD), Organic Law 3/2018 of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as, insofar as it is not contrary to the aforementioned regulations, to Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future.
Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent manner, ensuring adequate security of the data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage through the implementation of technical and organisational measures.
In this document we would like to provide you with all necessary information about the processing of your personal data by this organisation in a transparent and fair manner.
I.- DATA CONTROLLER
IDENTITY: REVESTIMIENTOS CERAMICOS FERRCOS, S.L.
C.I.F. / N.I.F.: B03082831
ADDRESS: CTRA. NACIONAL 332, KM 194, 03750 PEDREGUER (ALICANTE)
TELEPHONE: 965760169
E-MAIL: info@ferrcos.net
II.- RECIPIENTS OF PERSONAL DATA
1.- The personal data provided will not be the object of any transfer unless this is stipulated in the specific processing.
2.- Optionally, for the contracting of cloud computing services and/or services for sending e-mails, communication, as well as other related IT services, personal data may be:
- Assigned to IT service companies located within the European Economic Area (EEA) or,
- Transferred to IT service companies located outside the EEA that are covered by the Privacy Shield and therefore have adequate safeguards in place to ensure the security of personal data. For more information, please visit this link: https://www.privacyshield.gov/welcome
3.- Optionally, to administrations and other bodies when required in compliance with legal obligations.
III.- LEGAL BASIS LEGITIMISING THE PROCESSING OF PERSONAL DATA
For each specific processing of personal data, we will inform you of the legal basis for such processing.
IV.- RIGHTS RIGHT OF ACCESS
The right to obtain from the controller confirmation as to whether or not personal data relating to the data subject are being processed and, if so, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the storage period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or erasure of personal data or the restriction or objection to the processing of personal data relating to the data subject, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of a right to object to the processing of personal data relating to the data subject, the right to request the controller to rectify or erase personal data or to object to the processing of personal data relating to the data subject, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of
where appropriate, of automated decisions, including profiling, when data are transferred to third countries the right to be informed of the appropriate safeguards applied.
RIGHT OF RECTIFICATION
It is the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data. Please note that by providing us with personal data by any means, you warrant that it is true and accurate and you undertake to notify us of any changes or
additions to your personal data. Therefore, any damage caused as a result of the communication of erroneous, inaccurate or incomplete information in the forms on the website shall be the sole responsibility of the interested party.
RIGHT OF CANCELLATION
This is the right to request the deletion of your personal data when, among other things, they are no longer necessary for the purpose for which they were collected, or are otherwise being processed or you withdraw your consent. It should be borne in mind that erasure shall not be applicable when the processing of personal data is necessary, inter alia, for the fulfilment of legal obligations or for the formulation, exercise or defence of claims.
RIGHT TO LIMITATION
This is the right to request that we restrict the processing of your personal data, which means that in certain cases you can ask us to temporarily stop processing your personal data or to keep it for longer than necessary when you may need it.
RIGHT TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by ticking “I have read and accept the privacy policy” at any time and as specified in the relevant section “Exercise of rights” or in the specific processing of commercial communications or Newsletter. Please note that this right shall not apply if, inter alia, the processing of personal data is necessary for compliance with a legal obligation, the performance and maintenance of a contractual relationship, or for the formulation, exercise or defence of claims. Furthermore, the withdrawal of consent will not have retroactive effects, i.e. it will not affect the lawfulness of the processing based on the consent prior to its withdrawal.
RIGHT TO PORTABILITY
This is the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable form and to transmit it to another controller, provided that: the processing is based on your consent and is carried out by automated or computerised means.
RIGHT OF OBJECTION
This is the right to object to the processing of your personal data on the basis of our legitimate interest. We will not further process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of claims.
THE RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
If you believe that we are processing your personal data in an incorrect manner, you may contact us or you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
EXERCISE OF RIGHTS
You may exercise your rights by sending a letter to the postal address indicated above or by e-mail to info@ferrcos.net, enclosing in both cases a copy of your NIF/NIE/Passport or similar document.
V.- PROCESSING OF PERSONAL DATA. GENERIC PROVISIONS
The personal data requested in each of the specific processing operations are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation.
The personal data requested in each of the specific processing operations are strictly necessary; refusal to provide them would mean that we would not be able to provide the requested service.
The communications of personal data provided for in each of the specific processing operations are in some cases necessary for the performance and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the controller.
CONTACT FORM
Personal data will be processed in order to channel requests for information, suggestions and complaints from users or customers.
The legal basis that legitimises the processing of personal data is the express consent by ticking “I have read and accept the privacy policy”.
Personal data will be kept for a period of two years from the time they cease to be processed, without prejudice to the exercise of your rights as a data subject.
